Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What kind of warranty comes with my electronics?

All hardware purchased from Machines comes with a standard 12-month manufacturer warranty covering defects in materials and workmanship.

How long does shipping take for high-value items?

We offer express, insured shipping on all orders. Typically, deliveries arrive within 3-5 business days depending on your location.

Can I return a device if I change my mind?

Yes, we offer a 14-day return policy for unopened and unused items in their original packaging. Please note that a restocking fee may apply to opened electronics.

Do you offer technical support for setup?

Absolutely. Our expert technical team is available via live chat and email to assist you with the initial configuration and troubleshooting of any device purchased from our store.

What payment methods do you accept?

We accept all major credit cards, PayPal, and secure financing options such as Klarna and Affirm for flexible monthly payments.

Are the products sold on Machines brand new?

Yes, we only sell 100% authentic, brand-new products in original factory packaging, unless explicitly labeled as 'Certified Refurbished' in the product title.